Your privacy is important to us. It is Yakit's policy to respect your privacy regarding any information we may collect from you across our website and the services we provide.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. Information we collect includes:
We use the information we collect to operate, provide, maintain and improve the Service, including to: classify orders and generate HS codes and landed-cost data; pull orders, print DDP labels and arrange shipping with our carrier and logistics partners; calculate and collect duties and taxes; push normalized tracking to marketplaces; process payments; provide customer support (including via Y-Chat); communicate with you about your account, shipments and service updates; and detect, prevent and address fraud, abuse or security issues.
Where applicable law requires it, we process personal information on the following bases: performance of a contract with you; your consent; our legitimate interests in operating and improving the Service; and compliance with legal obligations, including customs and export requirements.
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Service is used. We use analytics providers, including Google Analytics, to help us measure traffic and usage trends. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Service may not function properly without them.
We don't share your personal information publicly or with third parties, except when required to provide the Service or by law. We may share information with:
Yakit operates internationally and provides cross-border logistics, so your information may be transferred to, stored and processed in countries other than your own, including the United States and India. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
We retain personal information for as long as necessary to provide the Service, comply with our legal obligations (including customs, tax and accounting requirements), resolve disputes and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
We take reasonable and commercially acceptable measures to protect the information we hold from loss, theft, and unauthorized access, disclosure, copying, use or modification. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Depending on your location, you may have rights to access, correct, update, port or delete your personal information, and to object to or restrict certain processing. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide some of the Service without it. You can also opt out of marketing communications at any time using the unsubscribe link in our emails. To exercise any of these rights, contact us at the address below.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Our website may link to external sites and services that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this section and, where appropriate, notify you through the Service or by email. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised policy.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, or wish to exercise your rights, please contact us at support@yakit.com or via our contact page.