Yakit insures each shipment to a max of $2000 (USD). When the shipment is handed over to a Yakit partner, it immediately becomes insured. We insure for loss of shipment, damages during transit and shortfalls (some items are missing). We will need some proof (usually a photo) from the consignee, to file a claim. We settle all claims 45 days after the shipment was dispatched. We have to wait for 30 days to make sure that the shipment is not mis-routed. We pay the merchant (or whoever pays our invoices) directly.